Course overview
Why choose the ITIL® 4 Direct Plan and Improve (DPI) Course?
The ITIL® 4 Direct Plan and Improve (DPI) enables professionals to align governance and strategy with service management activities, encourage a culture of collaboration and continual improvement, and support organisational change management while measuring progress and ensuring continuous improvement.
Once you’ve gained the certification you will be able to use practical communication principles to build collaboration across cross-functional multidisciplinary teams.
The ITIL® 4 Direct Plan and Improve (DPI) is just 1 of 4 modules required to achieve the Managing Professional (MP) designation.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
What you'll learn
- TopicsIntroduction and overview of DPIFoundation recapKey concepts of DPIKey principles of DPIGRC and DPIContinual improvementOrganisational change management and communicationInterfaces across the value chainMeasurement and reportingValue streams
The ITIL® 4 Direct Plan and Improve module concludes with an exam that tests candidates' understanding of the key concepts and practices covered in the module. The exam consists of 40 multiple-choice questions, and candidates have 90 minutes to complete it. The passing score for the exam is 70%, which means candidates must correctly answer at least 28 out of 40 questions to pass.
CertificationOn successfully passing the ITIL® 4 Direct Plan and Improve (DPI) exam, you’ll be awarded your certification. This is a digital certificate.
Course Guide
The key facts about your online training.
Certification
ITIL® 4 Direct Plan and Improve (DPI)
Study time
14 guided learning hours
Assessment
1 x 90 minute exam, 40 questions. Also includes practice exam and questions.
Resources
Internet access and email
Prerequisites
ITIL® v4 Foundation
Ideal for
Anyone looking to understand and improve their understanding of IT’s role in business strategy.
Vendor
ITIL®
Student support
Study guidance and support throughout your entire learning journey with us from real people.
Career Services
Tailored and focused career support from our team of career experts, who will help you navigate the job market with confidence and land that dream job.
What's Included
Professional development that works around you.
- What's included12 months accessAward winning StudentCare™ teamOnline supportMentor meetingsInteractive exercisesSupport from qualified industry expertsLinkedIn & CV support
Get certified the Learning People way
Career-ready education. Get the skills you need for the career you want.
We provide flexible courses tailored to your busy lifestyle. We believe everyone should have access to career-ready education that can help them realise their potential.
We stay ahead of the game by adapting our learning materials and courses as new industry insights, technology developments, and emerging best practices come to light.
We work with industry experts, and partner with the biggest accreditors to ensure that you have the best course support. And our dedicated StudentCare team will ensure you are supported throughout your journey.
You'll come away with a widely respected, globally recognised qualification which will help you advance your career.
Why become ITIL® 4 Direct Plan and Improve (DPI) certified?
Earning the ITIL® 4 Direct Plan and Improve (DPI) certification highlights your expertise in IT service management, encompassing areas like continual improvement, governance, risk, compliance, and change management. This credential paves the way for enhanced career prospects, including access to better-paying roles and pathways for career progression. Start your journey with us today.
What our students say
Annabelle Strack | Associate Project Manager
Taking the time to invest in myself has been the best move for me.
I found my experience with Learning People so great. The investment was so worth it. I wish I had done this earlier!
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The Learning People are an amazing institution to get project management preparation training and support.
Highly Recommended if you are looking for a way to enhance your career, or even start a new one!
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Average salary after completing
You can earn an average of $160,000.00 a year
You can earn an average of $160,000.00 a year