ITIL® 4 Direct Plan and Improve (DPI)

Are you an IT or digital manager looking to improve and align organisations IT services to their customer and business objective? Then the ITIL® 4 Direct Plan and Improve (DPI) course may be your next move.

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ITIL® 4 Direct Plan and Improve (DPI)

Course overview

Why choose the ITIL® 4 Direct Plan and Improve (DPI) Course?

The ITIL® 4 Direct Plan and Improve (DPI) enables professionals to align governance and strategy with service management activities, encourage a culture of collaboration and continual improvement, and support organisational change management while measuring progress and ensuring continuous improvement.

Once you’ve gained the certification you will be able to use practical communication principles to build collaboration across cross-functional multidisciplinary teams.

The ITIL® 4 Direct Plan and Improve (DPI) is just 1 of 4 modules required to achieve the Managing Professional (MP) designation. All ITIL® Online courses on this page are offered by ILX Group, an ATO of AXELOS Limited.

The ITIL® v4 Direct Plan and Improve (DPI) course is provided by ILX Group, an ATO of PeopleCert. ITIL® is a registered trade mark of PeopleCert group. Used under licence from PeopleCert. All rights reserved.

What you'll learn

Topics
Introduction and overview of DPI
Foundation recap
Key concepts of DPI
Key principles of DPI
GRC and DPI
Continual improvement
Organisational change management and communication
Interfaces across the value chain
Measurement and reporting
Value streams

How you'll be assessed

Your assessment will take 90 minutes to complete and features 40 multiple-choice questions.

Certification

Upon successfully passing the examination, you’ll receive your ITIL® 4 Direct Plan and Improve (DPI) certification. This is a digital certificate.

Enquire now to find out more

Course Guide

The key facts about your online training.

Certification

ITIL® 4 Direct Plan and Improve (DPI)

Study time

14 guided learning hours (Full-time: 1 week, part-time: 2 - 3 weeks)

Assessment

1 x 90 minute exam

Resources

Internet access and email

Prerequisites

ITIL® v4 Foundation

Ideal for

Anyone looking to understand and improve their understanding of IT’s role in business strategy

Vendor

ITIL®

Student Support

Study guidance and support throughout your entire learning journey with us from real people.

Student Support

Career Services

Tailored and focused career support from our team of career experts, who will help you navigate the job market with confidence and land that dream job.

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What's Included

Professional development that works around you.

What's included
On-demand platform access
CV and LinkedIn support
eBooks Video Lessons, and Practice Exams
Monthly careers workshops
Expert support and mentoring
Learning People Alumni membership
Virtual seminars
TOTUM student card

Get certified the Learning People way

Career-ready education. Get the skills you need for the career you want.

Be in control of your learning journey. Enjoy flexible and self-paced training that fits around your schedule. Learn when and where it suits you.

Our training is regularly updated to align with the latest technologies and trends, so you can be confident that you're equipped with the most up-to-date knowledge and skills.

Learn from the best in the field. Interact with our industry experts, ask your questions, and seek advice. We have the knowledge you need to succeed.

Globally recognised certifications that hold real value in your chosen industry. We’ll create a unique pathway, so you’re equipped with the certifications you need for the job you want.

Why become ITIL® 4 Direct Plan and Improve (DPI) Certified?

Earning the ITIL® 4 Direct Plan and Improve (DPI) certification highlights your expertise in IT service management, encompassing areas like continual improvement, governance, risk, compliance, and change management. This credential paves the way for enhanced career prospects, including access to better-paying roles and pathways for career progression. Start your journey with us today.

What our students say

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Marco Newell | Project Professional
The best investment is investing in yourself
It’s had a massive impact on my life, I’ve learned new skills, and broadened my knowledge, which has had a very positive impact.
Andrea Kovacs | Operations Project Lead
Learning People is a very professional organisation
It was quite clear to me that the student support over the whole journey was quite outstanding with Learning People.